Our services are as comprehensive and flexible as our software.

Through all phases of the product life cycle, from startup needs evaluation, to implementation, training and roll-out, to ongoing maintenance, and augmentation as needs change, the KCI services team is available to assure your organization is fully leveraging the value of CONTROL®.

At KCI, our motto is get involved, stay involved, and care enough to do what it takes. Regardless of industry, size or location, we build relationships with our customers and provide the same top-notch, responsive service.

Whatever is needed, whenever it is needed, however it is needed our customers know they can count on KCI to get the job done right. No multiple vendors to call or bureaucratic layers; no disconnects in communication, focus or accountability.

But don't take our word for it.  Here's what our customer Scott Wallace, Managing Director of Finance and Treasurer at Imperial Capital Bank, has to say...

"We've found that smaller software vendors tend to provide better customer support and service, and that certainly is the case with KCI. Their people are familiar to us, and we are familiar to them. They willingly and cheerfully provided a high level of hand-holding and customer support throughout the implementation process. And since then they have never hesitated to make time, even on short notice, to help us."

In an industry where over-promising and under-delivering is pervasive, we are proud of the trust we have established with our clients and reputation we have earned for the value of our solution and our services.

Consulting and Mentoring
The expertise, knowledge, and tried-and-tested best practices . . . More > >

Custom Development
"Outside the box" programming whatever the requirements . . . More > >

Education
Real-world, in-depth knowledge transfer for all levels. . . More > >

Tech Support
24x365 author-direct support for all technical issues and questions. . . More > >